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Insurance

"Insurance firms and the insurance claims process depends fundamentally upon timely access to accurate and up-to-date customer information.  Information necessary to timely and accurate claims processing comes from many disparate sources in many formats. The open architecture of RSD solutions allows a company to leverage existing IT resources while adopting new business strategies to improve productivity and customer satisfaction."

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Increased competition, higher customer expectations, spiraling costs and a myriad of regulations are forcing the insurance industry to re-engineer their business processes. Much of the work in this field requires manual intervention, such as individual insurance needs evaluation, claims analysis, underwriting and appraisals. The rationalization of these procedures can be accomplished by integrating systems, sharing information and improving workflow. Insurance companies world-wide use RSD EOS to streamline the back office reporting process and eliminate up to 95% of their print costs, by securely delivering, online or with email, information to employees and partners, and invoices to customers.

 

RSD Folders provides underwriters and agents with a complete picture of a customer and allows them to update the status of a policy request, a claim in process, etc. The open architecture of both solutions allows a company to leverage existing IT resources while adopting new business strategies.