Government

Unlike most industries that must justify their bottom line, public sector organizations are accountable to a captive constituency that wants more for less: better service, quicker response time and accurate information coupled with a decreased or stable tax base. In an effort to meet these expectations, governments have turned to publishing information on websites, and wherever possible offering self­-service. In doing so, they are faced with the dual challenge of protecting and providing access to information. The diversity of activities that must be managed includes administration, social services, education, transportation, finance and taxation.

RSD EOS provides these and other functional areas with streamlined delivery of monthly payroll figures, yearly tax revenues, and current expenditures for items such as capital expenditures. RSD Folders supports self-service, allowing citizens to review and update profiles, review a history of tax payments, and in some cases file tax returns online.

For service personnel, comprehensive indexing accelerates access to information pertinent to settling disputes, reviewing purchasing requests for a project, and tracking government owned real estate and equipment. RSD solutions protect information from unauthorized access while providing organization with the ability to share it appropriately.