Businesses in many industries rely absolutely on their business applications. In many cases, operation of the business fails if these systems or the data residing within them is lost or becomes unavailable. These applications, like payroll and billing, conform to a rigid business process-driven rhythm: they capture the core transactions of the enterprise, and they produce data streams (reports, statements, analyses) which represent the financial and operational health of the business. And they do so on a predictable frequency: daily, weekly, monthly, annually – without fail. Furthermore, corporate business policy, government regulations – information governance mandates – dictate very specific retention and disposition actions over these reports and data streams. The lifecycle for this information can extend to many decades.
An enterprise-grade business information delivery solution distributes all enterprise content from these systems. Massive reports need to be split and routed on an intelligent basis according to the needs of those responsible for the output. Distribution of output to printers, document management systems, or simply to users in their browsers or email inboxes must be powerful and flexible. Retention requirements must be addressed, as must support for sophisticated enterprise hierarchical storage management systems.
RSD addresses this challenge with products, including EOS (Enterprise Output Solutions), Doc2Print and Doc2Mail, and services – both directly and through our community of partners.